NASDAQ / Last 4 quarters

PLUS earnings call analysis

ePlus inc.. AI-assisted transcript summaries focused on management tone, evasions, goalpost moving, catalysts, risks, and data-center exposure.

4 storedJun 10, 2026

Research summary and source transcript

readyJun 10, 2026

ePlus completed its transformation into a pure-play technology services provider by divesting its domestic finance business, generating $180.1 million in cash proceeds and enabling a record cash position of $480.2 million. This structural shift, combined with strong organic performance in AI, data center, cloud, security, and services—particularly a 49% year-over-year increase in service sales—has driven management to raise fiscal 2026 guidance for net sales, gross profit, and adjusted EBITDA to upper single-digit and mid-teens growth, respectively. While the company demonstrates improved financial flexibility and strategic focus, the sustainability of enterprise-driven project wins and margin pressures from lower-margin product mix and acquisitions remain unproven over the long term.

Management knows today that the divestiture of the domestic finance business has not only simplified the business model and reduced earnings volatility but also unlocked significant capital flexibility—evidenced by the initiation of a quarterly dividend and a $1.5 million share repurchase authorization—while retaining access to financing offerings through a buyer relationship. This capital structure shift, combined with early signs of AI traction in 'plumbing' areas like storage, networking, and consultative services, positions the company to capitalize on AI-driven infrastructure demand over the next 6–24 months in ways the market may not yet fully appreciate, particularly as enterprise customers resume project-based spending and the company scales its AI service capabilities organically and through targeted M&A.

Organic growth in high-margin recurring services (especially security and cloud), AI-driven infrastructure demand (compute, storage, networking), and strategic acquisitions that expand solution breadth and customer base (e.g., Bailiwick, SBG).

  • Divestiture of domestic finance business and transition to pure-play technology services
  • Growth in AI, data center, cloud, security, and networking solutions
  • Strong service sales growth, particularly from Bailiwick acquisition and recurring offerings
  • Capital allocation: record cash position, inaugural dividend, and share repurchase program
  • Enterprise customer project wins and seasonality in vendor-driven purchasing patterns
  • Updated fiscal 2026 guidance reflecting Q1 outperformance and strong pipeline
  • Detailed discussion of AI consultative engagements and 'plumbing' opportunities (storage, networking, HPC) as early wins
  • Emphasis on the strategic value of the finance divestiture beyond cash—calling it a 'major milestone' that enables capital efficiency
  • Enthusiasm about the Bailiwick acquisition as a model for broadening solution set from core to edge
  • Confidence in positioning to 'help customers define the possible' with AI use cases
  • Pride in achieving 'highest ever quarterly results in gross billings and net sales'

Management exhibits a confident, direct, and credible tone, grounding optimism in specific operational milestones (finance divestiture, dividend initiation, acquisition integration) and measurable outcomes (record cash, double-digit growth, margin details). While enthusiastic about AI and strategic progress, they avoid overpromising—acknowledging early-stage AI traction, project-based nature of enterprise wins, and margin trade-offs—balancing vision with fiscal discipline. This measured yet assertive communication enhances credibility, particularly in contrasting the transformed business model with past complexity.

  • No clear dodged analyst question was detected by the local fallback; manual review should still check whether Q&A answers quantified conversion, margins, and guidance.
  • There may be a benchmark or metric-framing issue worth manual review, especially around adjusted metrics, timelines, or changed expectations.

The company appears to be strengthening its competitive position by narrowing focus to high-growth technology services, enhancing solution integration (core to edge via Bailiwick), and leveraging a stronger balance sheet to invest in AI, security, and cloud. While not claiming market share gains explicitly, the emphasis on outperforming in key segments, gaining traction in AI plumbing, and improving operational efficiency suggests relative advantage in executing on evolving enterprise IT trends, particularly in mid-market and enterprise segments seeking turnkey AI-ready infrastructure.

  • Q1 FY2026 net sales: $637.3 million, up 19% year-over-year
  • Q1 FY2026 gross billings: $953 million, a company high
  • Service sales up 49% year-over-year, driven by Bailiwick acquisition and recurring offerings
  • Security products and services gross billings up 24.4% year-over-year, now 22.8% of TTM gross billings
  • Cash and cash equivalents: $480.2 million at quarter end, up from $389.4 million sequentially
  • Inaugural quarterly dividend: $0.25 per share; new share repurchase authorization: up to 1.5 million shares
  • Continued AI adoption driving demand for infrastructure and consultative services
  • Potential for recurring revenue growth from security, cloud, and managed services
  • Ability to deploy excess cash toward strategic acquisitions in high-growth segments
  • Enterprise customer project pipeline converting to repeatable spending patterns
  • Operating leverage from OPEX discipline boosting adjusted EBITDA growth above top-line
  • Favorable seasonality and vendor supply chain normalization benefiting networking and Cisco/Palo Alto partnerships
  • Gross margin pressure (down 40 bps to 23.3%) due to lower-margin enterprise product sales and Bailiwick acquisition mix
  • Service revenue growth may be acquisition-dependent (Bailiwick) rather than purely organic
  • Enterprise customer wins described as 'project-based' and not yet confirmed as recurring trends
  • AI monetization remains in 'early innings' with no concrete revenue contribution disclosed
  • Dependence on vendor relationships (Cisco, Palo Alto) and associated seasonality
  • Integration risks from acquisitions and potential overpayment in competitive M&A market for AI/services targets

Data center is explicitly cited as a core growth driver alongside AI, cloud, security, and networking, with product sales in this segment contributing to the 13.9% year-over-year increase in product sales. Management notes sustained demand across data center, cloud, and security, and highlights the 2023 SBG acquisition as expanding high-end networking capabilities to serve AI infrastructure investments. While not quantified, data center is positioned as a foundational element of the company’s AI-enabled solutions stack, suggesting indirect but meaningful exposure to AI-driven infrastructure spending, particularly as customers build out backend systems for AI workloads.

  • What portion of the 49% service sales growth is organic versus attributable to the Bailiwick acquisition?
  • Can management provide concrete examples or early revenue contributions from AI consultative or infrastructure wins?
  • What is the expected duration and repeatability of the recent enterprise customer project wins?
  • How will the company sustain gross margin expansion given current headwinds from product mix and acquisition integration?
  • What criteria will guide M&A activity in AI and services, and what is the expected ROI timeline?
  • How does the retention profile of security and cloud services compare to historical professional services?

FY2026 Q1 earnings call transcript

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NASDAQ:PLUS Q1 2026 Earnings Call Transcript Generated on 6/6/2026 Operator | Conference Call Operator: Today, ladies and gentlemen, welcome to the E-Plus First Quarter 2026 Earnings Result Conference Call. As a reminder, this conference call is being recorded. I would like to introduce your host for today's conference, Mr. Clay Parkhurst, Senior Vice President. Sir, you may begin. Clay Parkhurst | Senior Vice President: Thank you for joining us today. On the call is Mark Marin, CEO and President, Darren Raguel, COO and President of E-Plus Technology, Elaine Marion, CFO, and Erica Stoker, General Counsel. I want to take a moment to remind you that the statements we make this afternoon that are not historical facts may be deemed to be forward-looking statements and are based on management's current plans, estimates, and projections. Actual and anticipated future results may vary materially due to certain risks and uncertainties detailed in the earnings release we issued this afternoon and our periodic filings of the Securities and Exchange Commission including our most recent annual report on Form 10-K, quarterly reports on Form 10-Q, and in other documents we may file with the FCC. Any forward-looking statement speaks only as of the date of which the statement is made, and the company undertakes no responsibility to update any of these forward-looking statements in light of new information, future events, or otherwise. In addition, we will be using certain non-GAAP measurements during the call. We have included a GAAP financial reconciliation and earnings release which is posted on the investor information section of our website at www.eplus.com. And now I'd like to turn the call over to Mark Marin. Mark Marin | CEO and President: Mark? Thank you, Clay. Good afternoon, everyone, and thank you for joining our first quarter fiscal 2026 earning goal. Our results for the first quarter highlight the strength of the business we have built, even in an uncertain economic environment. We believe this is a testament to the need for our solutions and services, and our diverse customer industry segments. In addition to our strong results, we advanced on some major strategic initiatives during the first quarter. So before discussing our financial and operating results, I want to start with four key messages. First, the first quarter results reflect the importance of our strategic initiatives over the past few years and the momentum across our business. Second, with the sale of our domestic finance business, we are now a pure play technology services provider, and we believe we are better positioned for long-term growth. Third, our strategy remains centered around delivering integrated, service-rich solutions with an emphasis on AI, security, data center, cloud, and networking. This approach, coupled with our agile operating model, allows us to rapidly respond to market needs and continue gaining market share while supporting our customers with the products and services they need. And then fourth, our healthy balance sheet with the largest cash position in our history. It provides flexibility to support our growth initiatives as well as return capital to shareholders. To that end, we were initiating our first quarterly dividend and announcing a new stock buyback program. Now let's discuss the highlights of our financial results. The results I'm about to discuss include our continuing operations and exclude the domestic financing business, which we divested on June 30th and is accounted for as discontinued operations in the quarter and retrospectively in prior periods. Elaine will discuss this in more detail in her presentation. We are pleased with the strong start to the year with a solid first quarter performance across key financial metrics. We delivered double digit increases in net sales, gross profit, adjusted EBITDA, driven by our core solutions in data center, cloud, and security, the resumption of purchasing by some large enterprise customers we achieved our highest ever quarterly results in gross billings and net sales underscoring the strength and resilience of our strategy execution and business model looking at some highlights for the quarter product sales rose nearly 14 fueled by continued demand across ai security data center and cloud We continue to see a sustained industry-wide shift towards ratable and subscription-based models, as you heard me discuss on previous calls. Gross billings of security products and services remain to stand out with an increase of 24.4% year-over-year. Security now represents 22.8% of our gross billings on a trailing 12-month basis. Networking showed sequential improvement, and we expected to benefit from the broader demand environment driven by AI adoption. Our 2023 acquisition of SBG expanded our high-end networking capabilities to better serve customers investing in AI infrastructure. Service sales were up 49% as our investments in high-growth recurring offerings continued to gain traction as well as the acquisition of Bailiwick. Bailiwick is a great example of our acquisition strategy to broaden our solution set from core to edge, expand our customer base, and add enterprise level service capabilities. Let me spend some time now discussing AI. AI continues to be a transformative force and demand driver, particularly for our core products of compute, cloud, security, networking, and our consultative services. Across industries, customers are using AI to enhance decision-making, automate tasks, and drive both growth and efficiency. We have and will continue to invest in AI resources, solutions, and services, including providing bespoke workshops and labs to help our customers find the right AI-driven business outcomes. Through our AI consultative engagements, we are helping our customers define the possible. We believe we are well positioned to provide the infrastructure, hardware, software, and services our customers need to power AI use cases, similar to what we did for our customers around converged infrastructure years ago. The sale of our domestic finance business was a major milestone. It simplifies our business model, reduces earnings volatility from that business, and solidifies our position as a pure play technology product and services company while providing the flexibility to enhance our solutions and services. We are still able to provide financing and related offerings through a relationship with the buyer, so the sale effectively simplifies our overall pure play technology business while allowing us to grow our offerings in a more capital efficient manner. Moving next to capital allocation, where we also made progress on our strategic initiatives. Our balance sheet remains strong, closing the quarter with $480 million in cash and cash equivalents, a record level for us. This financial stability, combined with the consistent free cash flow generation, enables us to invest in the business while also opportunistically returning capital to shareholders. We will focus our resources on markets and segments where we have the greatest advantage and will continue evaluating strategic acquisitions that align with our growth areas. We are looking to capitalize on the fast-growing segments of AI, data center, cloud, security, networking, and related services. With our strong cash position, we remain committed to driving shareholder value. To that end, we initiated our first-ever quarterly dividend of 25 cents per common share. The board also approved a new share repurchase authorization of up to 1.5 million shares. We will continue to review our capital allocation strategy on a periodic basis with an eye towards organic and inorganic growth and enhancing shareholder returns with dividends and share repurchases, which we have opportunistically conducted for more than 20 years. I will now turn the call over to Elaine to discuss our financial results in more detail. Elaine. Elaine Marion | CFO: Thank you, Mark, and thank you, everyone, for joining us today. I am pleased to review our performance in the first quarter of fiscal 2026. We had a strong start to fiscal 2026 with double-digit growth in net sales, gross profit, adjusted EBITDA, and diluted earnings per share in a fluid macroeconomic environment. We also achieved gross billings of 953 million, a high for E+, underscoring our ability to drive growth both organically and through strategic acquisitions. On June 30, 2025, we completed the sale of our domestic financing business for cash proceeds of $180.1 million and recognized a post-closing receivable of $7.8 million and a contingent consideration asset of $13.5 million. Consequently, alongside the results of our continuing operations, We are retrospectively presenting the results of our domestic financing business as discontinued operations for the current period and all prior periods. First quarter consolidated net sales increased 19% to $637.3 million, led by strong performance in both our product and services segments, with broad-based growth across all customer sizes. Product sales grew 13.9% to 521 million, driven by continued demand for our data center, cloud, and security offerings. Revenue also benefited from large purchases by certain enterprise customers that were project specific, as well as favorable product mix. This dynamic benefited net sales while lowering gross margin. As Mark mentioned, Security remains a key growth driver for ePLUS, now representing approximately 22.8% of gross billings on a trailing 12-month basis, up from 20.4% in the prior year's comparable period. Our service segments continue to be standout performers, with revenue up nearly 50% year-over-year. Growth in the professional services segment was led by the acquisition of Bailiwick, which occurred on August 19, 2024, while continued demand for enhanced maintenance services and cloud offerings drove managed services growth. Moving on to our customer verticals, telecom, media, and entertainment and SLED are our two largest end markets representing 25% and 16% of net sales respectively on a trailing 12-month basis. Healthcare, technology, and financial services accounted for 14, 13, and 8% respectively, with the remaining 24% divided among other verticals. Consolidated gross profit was 148.2 million, up 16.8% from the prior year quarter, as higher product and services net sales were partially offset by lower margins. Gross margin was 23.3%, down 40 basis points from the first quarter of fiscal 2025 primarily driven by lower product margins of 20.4% compared to 21.6% a year ago. As I mentioned before, this reflects the outsized proportion of sales to certain enterprise customers at lower margins, as well as a lower proportion of sales of third-party maintenance and subscriptions, which are recognized on a net basis. These factors resulted in a gross-to-net adjustment of 33.8% of gross billings compared to 34.6%, in the prior year quarter. Gross margin in our professional services segment was 39.2% compared to 41.5% a year ago due to the acquisition of Bailiwick, which generally provides services with a lower gross margin than core professional services offerings. Managed services gross margin was 30.4% compared to 31.4% in the first quarter of fiscal 2025. Consolidated operating expenses increased 17.4% to 112 million, primarily reflecting acquisition-related amortization and increased headcount from the bailiwick acquisition. Headcount increased by 275 employees from the first quarter of fiscal 2025, which includes the addition of 377 employees from bailiwick at June 30th with some offset. On July 1st, 2025, 45 employees moved with the sale of the financing business. Operating income was $36.2 million and earnings before taxes were $36.8 million from continuing operations representing increases of 15.1% and 11% respectively compared to the prior year period. Other income was $600,000, which includes $2.1 million in interest income. partially offset by $1.5 million of foreign currency translation losses. Our effective tax rate was 26.3%, below the 27.1%, as recast for continuing operations for the last year's period. Net earnings from continuing operations amounted to $27.1 million, or $1.03 per diluted share, above the $24.2 million, or $0.90 per diluted share, in the year-ago quarter, which was recast for discontinued operations. Non-GAAP EPS from continuing operations was $1.26 versus $1.01 in the prior year, and weighted average diluted shares outstanding decreased slightly to 26.4 million. Discontinued operations earnings before tax was 14.6 million, up from 4.4 million in last year's quarter, and comprised of earnings before tax of 10.2 million, and a gain on the sale of the financing business before tax of $4.4 million. Diluted EPS from discontinued operations was $0.40 compared with $0.12 last year. Moving on to our balance sheet, cash and cash equivalents were $480.2 million at the end of the quarter, up sequentially from $389.4 million driven by cash proceeds from the sale of the financing business offset by changes in working capital. Inventory was 101.1 million, down from 120.4 million at the end of fiscal 2025, while inventory days outstanding of 14 remain stable. Our cash conversion was 26 days, down from 29 days in the prior sequential period and 37 days a year ago. Our capital allocation strategy is centered on four pillars. First, we continue to evaluate strategic acquisitions that expand our geographic footprint and complement our core offerings. Second, we continue to invest in organic growth opportunities across the business. We are focused on improving shareholder returns. As such, our third priority is to return capital via quarterly dividends, while our fourth is to return capital via a share repurchase program. Ultimately, our balanced approach allows us to continue investing for growth while simultaneously allocating capital to other initiatives like acquisitions, dividends, and share repurchases. To that end, we are pleased to announce the first quarterly dividend in ePLUS's history of $0.25 per common share payable on September 17, 2025 to shareholders of record on August 26, 2025. reflecting our commitment to delivering consistent long-term value to shareholders. In addition, our board has authorized a new 12-month share repurchase program of up to 1.5 million shares beginning August 11, 2025, underscoring our confidence in our long-term prospects. With that, I will turn the call back over to Mark. Mark? Mark Marin | CEO and President: Thank you, Elaine. Eplus currently has the strongest financial foundation in our history. The first quarter saw significant transformational advancement in our strategic initiatives with the sale of our domestic financing business and the initiation of a quarterly dividend. Coupled with our strong organic performance, we are adjusting our fiscal 2026 guidance. Additionally, we continue to believe that the breadth and scale of our customer base provides a solid foundation for continued growth. For fiscal 2026, we are increasing our net sales, gross profit, and adjusted EBITDA forecast. We now expect net sales growth in the upper single-digit range above fiscal year 2025's $2.01 billion from continuing operations and gross profit growth in the upper single-digit range from fiscal year 2025's $515.5 billion from continuing operations. For adjusted EBITDA, we now forecast growth in the mid-teens over fiscal year 2025's $141 million from continuing operations. Our previous guidance was for low single-digit net sales growth accompanied by mid-single-digit gross profit and adjusted EBITDA growth. The strong increase reflects our first quarter outperformance as well as our strong pipeline and outlook. We remain committed to drive an expansion in complementary product categories and executing our discipline approach on M&A to drive additional scale in our business, grow our addressable market, and stay focused on the areas that add value in the long term. In conclusion, we have reached an important inflection point in our business, as evidenced by the progress and strategies discussed today. We have built a solid foundation for future expansion, and we remain confident in our ability to build on our strength while capitalizing on meaningful growth opportunities ahead. Thank you for joining us today. We will now open for questions. Operator | Conference Call Operator: At this time, I would like to remind everyone, in order to ask a question, press star then the number one on your telephone keypad. We will pause for just a moment to compile the Q&A roster. Your first question comes from the line of Maggie Nolan from William Blair. Please go ahead. Maggie Nolan | Analyst, William Blair: Thanks so much, Mark and Elaine. Busy quarter. I'm wondering if you can be a bit more granular on the drivers behind the increase in your adjusted EBITDA growth guidance in particular. Mark Marin | CEO and President: In the adjusted EBITDA? So a couple different things, Maggie. One, good hearing from you. I'm glad you're on the call. A few things. Let me touch on the quarter, and then I'll touch on the adjusted EBITDA. First, if you looked at our quarter, it was a really solid quarter across a lot of different metrics. Everything was up double digit across the board from net sales, GP, adjusted EBITDA, and so forth. What we're seeing is an uptick. We saw an uptick in both product and services across all customer size segments. We started to see a more uptick in data center cloud. In the security business, we also saw some sequential growth in our networking business, which gives us, you know, keeps us positive of that starting to grow after being down year over year with the supply chain. As it relates to adjusted EBITDA, the other quick things, sorry, just real quick, in terms of we saw some really nice growth in our services business that we think can continue, right? And security continues to be a top performer, being up 24.4%. We're also seeing the early innings of some AI traction. So we feel we're pretty well positioned in that space based on what we've done traditionally with infrastructure across compute and storage and networking and all the security and services related. Even though it's early innings, we are starting to see some wins in what we call the plumbing, both the service opportunities as well as storage and networking that's starting to come out of that. With it said, related to the adjusted EBITDA, there's some moves that we've made across OPEX and some other things over the past few quarters that will lead to the adjusted EBITDA being up a little bit more than the top line sales and gross profit. That was long-winded, Maggie. Hopefully that answered it. Maggie Nolan | Analyst, William Blair: That did. Thank you. And then for my next question, the resumption of purchasing by some large enterprise customers, Are they back to normal spending levels, or from a modeling perspective, should we consider this to be project-based revenue that wouldn't necessarily repeat in subsequent quarters? Just can you elaborate a little bit on what this means from a growth perspective going forward? Mark Marin | CEO and President: Yeah, thanks, Maggie. Yeah, we had a nice quarter with our enterprise customers, and I think that is the resumption with a couple of large customers that have slowed down in terms of implementing some of the technology that they had bought in prior quarters. I still think it's project-based, so I'm not so sure yet that it's a trend that will continue throughout the year. But we had some real nice enterprise wins across the board overall. And then the other thing that comes into play for us as it relates is you had some seasonality with Cisco and Palo, two of our bigger vendors, that kind of affect the quarter at some point. Maggie Nolan | Analyst, William Blair: Got it. Helpful context. Thanks for your time. Mark Marin | CEO and President: All right, Maggie. Take care. Operator | Conference Call Operator: Our last question comes from the line of Greg Burns from CWD. Please go ahead. Greg Burns | Analyst, CWD: Good afternoon. Congrats on the solid quarter. I just want to maybe get your view on why was now the right time to divest the financing business as opposed to maybe some time in the past? Mark Marin | CEO and President: yeah hey greg how are you so first off it's been on our radar for a while we've explored it as a management team for years uh i think really what it came down to is we started seeing with what's happening in the market around ai and cyber and all the things that services that are needed and we thought it was the right time so we went through a full process with the third party what we think it does it really it kind of really helps us become a pure technology play so it simplifies our business model, if you think about it, right? It frees up significant cash, right? So that gives us the flexibility we need to make moves to expand our footprint and customer base as AI and other things start to take off. The other thing it did, if you think about it, it also gives us the ability to provide a dividend to our shareholders with some of the cash that we had tied up. So I don't know if I'd call it a timing thing. It's something that's been in play or on our radar for a while. we've always thought about it. And as we see the market really moving towards AI and some other things, we thought this was the right time to take advantage of it. Greg Burns | Analyst, CWD: Thanks for that. And then just lastly, in terms of your readiness to capitalize on AI, are there any areas of organic investment or maybe inorganic acquisitions that you might need to do to kind of bolster your AI service offering? Mark Marin | CEO and President: Yeah, very much so. I think in the consultative services side would be the first one. We've made a lot of investments in terms of training our sales and service teams. We've built up our labs and AI briefing centers and things along those lines, but I do think we'd probably have to build up our AI consultative service capabilities. All the stuff underneath that, Greg, all of what we call the plumbing, you know, the high performance computing, the storage, the networking, the security. We pretty much have done that for years, so we feel we're pretty well positioned, but it's more that front end, get in front of a customer, help them work through what they wanna do with AI and help them build their use cases and then provide the infrastructure to manage those workloads and things along those lines. Here's what we're excited about. It gives us the ability to really take some hard looks at some things that we may have passed passed in the past, we would have passed on. But now we have the ability to take a harder look at it. We're not going to just spend to spend, though, so it's going to have to be the right opportunity. But we feel pretty good about how it's positioned us for going forward. Greg Burns | Analyst, CWD: All right, great. Thank you. Mark Marin | CEO and President: All right. Thanks, Greg. Operator | Conference Call Operator: I would now like to turn the call back over to Mark Myron, President, CEO for Closing Remarks. Mark Marin | CEO and President: Thanks, man. Hey, so if I could, I think it was a really solid quarter and start to the fiscal year for E-plus with double digit growth across all the key metrics. You know, strategically, we sold finance and instituted a quarterly dividend that when you think about it, increased our flexibility with our capital allocation plans. And I believe positions us really well for growth in the future. So with that, I want to thank you for joining us today and have a great day. Take care. Operator | Conference Call Operator: Ladies and gentlemen that concludes today's call. Thank you all for joining. You may now disconnect. jsPDF 3.0.3 D:20260606090351-00'00'

Research summary and source transcript

readyJun 10, 2026

ePlus reported declining net sales (-10.2% in Q4, -13.7% for FY25) driven by product sales weakness, but offset by strong services growth (33% in Q4, 37.1% for FY25) and margin expansion (gross margin up 270 bps FY25 to 27.5%). The company is executing a strategic pivot toward higher-margin services, subscriptions, and AI/cloud/security solutions, supported by a strong balance sheet ($389.4M cash) and disciplined cost control. While near-term revenue remains pressured by macro uncertainty and tough compares, the underlying business mix shift is improving profitability and creating a more predictable revenue base.

Management knows today that the shift to ratable and subscription-based revenue models is structurally improving gross margin and profitability, even as it depresses net sales in the near term—a dynamic not yet fully appreciated by the market, which continues to focus on top-line decline. They also have visibility into early signs of demand recovery in data center, cloud, and security segments, particularly tied to AI adoption, which may not translate into measurable revenue uplift for 6-24 months as enterprise AI infrastructure spending lags behind hyperscaler investment. The true inflection point—when services-led growth and AI-related services begin to meaningfully offset product weakness—is not yet reflected in current valuations.

Services revenue growth, gross margin expansion via higher-margin product and services mix, and disciplined operating expense control.

  • Shift to ratable and subscription-based revenue models
  • Growth in services (professional and managed) as a strategic priority
  • Investments in AI, cloud, security, and networking capabilities
  • Strong balance sheet and financial flexibility for organic/inorganic investments
  • Macro uncertainty impacting product sales, particularly networking
  • Focus on high-growth end markets: data center, cloud, security
  • Detailed discussion of AI Ignite workshops, AI Experience Center, and generative AI accelerator
  • Pride in being the only NVIDIA partner in North America with both DGX Ready SuperPOD and DGX Ready Managed Service Provider specializations
  • Emphasis on security now representing 22% of gross billings on a trailing 12-month basis
  • Highlight of record cash position ($389.4M) and improved cash conversion cycle (29 days vs 46 days)
  • Confidence in managed services bookings and predictable long-term revenue

Management speaks with directness and credibility, providing specific examples (e.g., NVIDIA specializations, cash conversion cycle, services growth rates) to support their narrative. They acknowledge challenges (networking weakness, tough compares) without deflection and frame strategic shifts as intentional and evidence-based. Their discussion of AI is measured—highlighting current services-led opportunities while tempering expectations for near-term infrastructure spend—avoiding overpromise. The tone reflects confidence in execution and balance sheet strength, grounded in disclosed financials and operational metrics.

  • No clear dodged analyst question was detected by the local fallback; manual review should still check whether Q&A answers quantified conversion, margins, and guidance.
  • There may be a benchmark or metric-framing issue worth manual review, especially around adjusted metrics, timelines, or changed expectations.

The company appears to be winning in its strategic transition toward high-margin services, AI/cloud/security solutions, and recurring revenue models, as evidenced by services growth, margin expansion, and specialized partnerships (NVIDIA). While facing near-term product headwinds, its focus on trusted advisor status and solutions-led selling differentiates it from pure-play distributors. Competitive positioning is strengthening in targeted growth areas, though execution depends on sustaining services momentum and capturing future AI-related spending.

  • Q4 FY25 net sales: $498.1M, down 10.2% YoY
  • Q4 FY25 services revenue: up 33% YoY
  • Q4 FY25 gross margin: 29.3%, up 580 bps YoY
  • FY25 services revenue growth: 37.1%
  • FY25 gross margin: 27.5%, up 270 bps YoY
  • FY25 operating cash flow: $302.1M, up from $248.4M in FY24
  • Cash position at end of FY25: $389.4M
  • Managed services revenue: up 24.6% for FY25
  • Continued growth in services revenue (37.1% FY25) driving higher-margin, predictable income
  • Enterprise AI adoption progressing from workshops and PoCs to infrastructure spending (expected to lag hyperscalers)
  • Security business scaling to 22% of gross billings, benefiting from AI-driven risk concerns
  • Strong balance sheet enabling strategic acquisitions and investments in high-growth areas
  • Improving cash conversion cycle (29 days) reflecting better working capital management
  • Potential recovery in networking demand as customers digest prior supply chain easing
  • Continued weakness in product sales, particularly networking, due to macro uncertainty and tough compares
  • Slower-than-expected enterprise AI adoption delaying infrastructure-related revenue
  • Integration risks from acquisitions (e.g., Bailiwick, DailyWIC) affecting margins and execution
  • Pressure on gross margin in services businesses (e.g., professional services margin down to 35.9% from 50%)
  • Reliance on services growth to offset product decline—if services growth slows, profitability could deteriorate
  • Potential impact of tariffs and government spending uncertainty on customer demand

Management sees direct and growing demand in the data center, cloud, and security segments, driven by AI initiatives requiring security, governance, and cloud migration. They note pickup in these areas during the quarter, attributing it to AI-related spending, though they clarify most enterprise AI investment is still in early stages (workshops, PoCs) and infrastructure spend will lag hyperscalers. The company’s NVIDIA DGX Ready SuperPOD and Managed Service Provider specializations position it to capture future enterprise AI infrastructure spending, but this remains a medium- to long-term opportunity. There is no evidence yet of material data center revenue contribution in the current quarter or full year, but the trend is viewed as a key future driver.

  • What is the expected timeline for enterprise AI infrastructure spending to meaningfully impact revenue?
  • How sustainable is the current services gross margin given mix shifts (e.g., DailyWIC integration)?
  • What specific end markets are driving the pickup in data center, cloud, and security demand?
  • How will the company balance organic investment versus acquisition-driven growth in FY26?
  • What is the outlook for networking demand recovery, and what indicators will signal a turn?
  • How sensitive is the guidance to a potential downturn in enterprise IT spending?
  • What portion of services revenue is recurring (e.g., managed services, subscriptions) vs. project-based?
  • How is the sales team incentivized to shift from product to services-led sales?

FY2025 Q4 earnings call transcript

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NASDAQ:PLUS Q4 2025 Earnings Call Transcript Generated on 6/6/2026 Clay | Call Moderator: Thank you for joining us today. On the call is Mark Marin, CEO and President, Elaine Marion, CFO, and Erica Stoker, General Counsel. I want to take a moment to remind you that the statements we make this afternoon that are not historical facts may be deemed to be forward-looking statements and are based on management's current plans, estimates, and projections. Actual and anticipated future results may vary materially due to certain risks and uncertainties detailed in the earnings release we issued this afternoon. and our periodic filing to the Securities and Exchange Commission, including our most recent annual report on Form 10-K, quarterly reports on Form 10-Q, and other documents we may file with the SEC. Any forward-looking statement speaks only as of the date of which the statement is made, and the company undertakes no responsibility to update any of these forward-looking statements in light of new information, future events, or otherwise. In addition, we will be using certain non-GAAP measures during the call, and we've included a GAAP financial reconciliation earnings release, which is posted on the investor information section of our website at www.eplus.com. And now I'd like to turn the call over to Mark. Mark? Mark Marin | CEO and President: Thank you, Clay. Good afternoon, everyone, and thank you for joining our fourth quarter and fiscal year 2025 earnings call. Our financial results continue to reflect the ongoing industry-wide shift towards ratable and subscription-based revenue models, which impacts how we recognize product revenue. In fiscal year 2025, we delivered higher gross profitability and margin expansion on lower net sales and gross billings. In our fourth quarter, operating metrics were strong with double-digit increases in gross profit, operating income, adjusted EBITDA, and diluted earnings per share. We also saw continued improvement in our gross margin, which increased 270 basis points since fiscal year 2024. During the quarter, we believe sales were slightly impacted by business uncertainty surrounding the tariffs and government spending. With our strong focus on services-led solutions, continuing to build out our security and AI capabilities that are in high demand by our customers, and holding the line on expenses, we believe we are well positioned for future growth. Q4 net sales declined 10.2% year-over-year, driven primarily by a reduction in product sales due in part to economic uncertainty, as well as a tough compare to the prior year, when Q4 last year benefited from supply chain easing of networking product orders. Despite an increased gross-to-net adjustment caused by the industry-wide shift towards ratable and subscription-based revenue models, we saw strength in several areas. Gross profit rose by nearly 12% and gross margin expanded 580 basis points year over year to 29.3% in the fourth quarter due to a more profitable business mix between product and services and a higher proportion of netted down revenue. Gross profit increased and margin expanded in the full year for the same reasons. Our services revenue continued its rapid growth, increasing 33% in the quarter and 37% for the year. This is a key component of our trusted advisor status to our customers, which deepens the relationship and results in long-term customer loyalty. Our managed services continue to grow nicely up 16.6% for the quarter and 24.6% in the year, which provides predictable long-term revenue and profitability. Let me take a moment to discuss our long-term strategy, which is centered on delivering solutions across four key growth focus areas, AI, cloud, security, and networking, of which we expect to drive related consultative, professional, and managed services growth. We are making strategic investments in the most promising opportunities, both organic and inorganic, to expand our capabilities and meet evolving customer needs. AI adoption continues to be a significant potential business driver, and we are particularly well positioned to capitalize on its transformative growth across our expanding suite of products. Throughout the past year, we have discussed the positive reception from our customers of our AI Ignite workshops and envisioning sessions. These are designed to share the latest AI trends and insights and demonstrate how this revolutionary technology can empower our customers' businesses. We combine these AI Ignite offerings with our AI Experience Center and our generative AI accelerator solution that helps customers navigate and rapidly test use cases in a secure private instance. We also believe E-Plus is the only NVIDIA partner in North America that has achieved both the NVIDIA DGX Ready SuperPOD specialization and DGX Ready Managed Service Providers specializations. This achievement demonstrates our engineering expertise for enterprise-grade AI infrastructure deployments and capabilities to provide end-to-end lifecycle services from initial design through implementation and management of AI workloads. And finally, as the capabilities and benefits of AI become more clear, we have stepped up our AI investments to meet our internal business needs as well. We have seen how AI can support our customers better, automate some internal processes, and provide real-time information for our sales teams to leverage and provide value to their customers. Security remains a standout for E+. On a trailing 12-month basis, it now represents 22% of gross billings, underscoring our success in aligning with enterprise priorities around digital risk mitigation, and will only be more relevant as AI becomes more prevalent in the market. In conclusion, we have a very strong balance sheet, which gives us the opportunity to make strategic investments both organically and through acquisitions. We exited the year with a record-cast position of approximately $389 million. This financial flexibility provides a solid foundation as we navigate macroeconomic uncertainty and supports our growth initiatives. As always, we remain committed to discipline capital allocation and driving long-term shareholder value. I will now turn the call over to Elaine to discuss our financial results in more detail. Elaine Marion | CFO: Thank you, Mark, and thank you, everyone, for joining us today. I will provide additional details about our financial performance in the fourth quarter of fiscal 2025 and review our full fiscal year results, which ended March 31, 2025. Consolidated net sales in the fiscal 2025 fourth quarter were $498.1 million, down from $554.5 million in the fourth quarter of fiscal 2024. And our consolidated adjusted EBITDA was $43.8 million, up from $36.8 million in the prior year, which exceeded our expectations as we captured increased gross profit from the sales of product. Technology business net sales declined 10.4% year-over-year to $487.2 million, reflecting lower product sales, which continue to be impacted by the industry-wide shift towards ratable and subscription-based services, resulting in more netted-down revenues. Product sales also faced a tough year-over-year comparison as the fourth quarter of fiscal 2024 benefited from elevated deliveries of networking products. partially offsetting the decline in product sales with strong demand for our services offerings, which we have strategically emphasized and grown. ePLUS' services-led approach is evident in our results, as our service revenues increased 33% year-over-year. Professional services revenues were up 48% as the segment continues to benefit from the bailiwick acquisition, while revenues for our managed services rose 17%, led by sustained growth in enhanced maintenance support, or EMS, and cloud-managed services. Managed services bookings remain strong, underscoring our confidence in the segment. Technology business growth fillings declined 5.4% in the quarter due to softer demand from enterprise customers, as well as a challenging comparable in the prior period. Telecom Media and Entertainment and SLED were our two largest customer end markets, accounting for 23% and 17% of technology business net sales on a trailing 12-month basis. Technology, healthcare, and financial services accounted for 15%, 14%, and 9% respectively, with the remaining 22% from other end markets. In our financing segment, net sales rose 4.9% to 10.9 million, primarily due to higher transaction gains and portfolio earnings. Fourth quarter 2025 consolidated gross profit increased 11.8% to 145.8 million, representing a gross margin of 29.3%, comparing favorably to gross profit of 130.3 million and gross margin of 23.5% in the prior year fourth quarter. The increase in gross margin was led by our technology business, which saw product margin expand from 19.3% to 26.6%, reflecting more profitable mix and a larger proportion of sales of product that were recognized on a net basis, as well as additional gross profit from our services business. In our services business, professional services gross margin was 35.9% versus 50% in the comparable prior year period. DailyWIC, which we acquired in August of 2024, has lower professional services gross margin due to a higher concentration of third-party cost in the business model, contributing to the year-over-year decline. Managed services gross margin of 29.1% declined modestly from the 30.5% reported in a prior year due to an expanded mix of services provided. Fourth quarter 2025 operating expenses of $111 million increased 9.6% from the prior year quarter as we recognized costs related to increased headcount from the bailiwick acquisition. Our headcount at the end of the quarter increased to $2,199 from $1,900 a year ago reflecting an increase of 299 employees, of which 272 were customer facing. Sequentially, our headcount decreased from 2,291 at December 31, 2024. Benefiting from our strong margin performance, consolidated operating income and earnings before taxes rose 19.6% and 14.9% respectively. Other income totaled 1.1 million, driven by interest income of 2 million, partially offset by foreign exchange losses. Our effective tax rate in the fourth quarter was 29.7%, slightly higher than the 29.5% reported in the prior year quarter. Consolidated net earnings were up 14.6% to 25.2 million, or 95 cents per diluted share. versus net income of $22 million or $0.82 per diluted share a year ago. Non-GAAP diluted earnings per share was $1.11, representing an increase of 19.4% year-over-year, and weighted average diluted share count decreased slightly from the prior year's fourth quarter. Consolidated adjusted EBITDA increased 19.1% to $43.8 million, with 97% of the increase from our technology business. Moving on to our results for the full year of fiscal 2025. Consolidated net sales for the fiscal year were $2.07 billion, down from $2.23 billion in fiscal 2024. The decline was driven by a 13.7% decline in product sales, partially offset by 37.1% growth in services and strong performance in the financing segment. Technology business gross billings of $3.3 billion were down slightly year over year. Fiscal 2025 consolidated gross profit rose 3.3% to $569.1 million, led by growth in both the technology business and financing segment. Gross margin expanded 270 basis points to 27.5%, reflecting favorable product mix, a larger proportion of netted down revenues, and additional services revenue in the technology business. Operating income was $141.4 million versus $158.3 million a year ago. The decline was primarily a function of lower product sales and increased operating expenses, which rose 9% year over year due to the bailiwick and peak acquisitions, as well as continued investments in technology and customer-facing headcount. Our effective tax rate for the full year was 27.5% below the 28.1% reported in the prior year due to lower state taxes. Consolidated net earnings were $108 million or $4.05 per diluted share in fiscal 2025. This compares to $115.8 million or $4.33 per diluted share in the year-ago period. Non-GAAP diluted EPS amounted to $4.67 per share, down from $4.92. Fiscal 2025 adjusted EBITDA decreased 6.4% to $178.2 million. Our balance sheet remains solid with assets over $1.8 billion, highlighted by our cash position of $389.4 million at the end of fiscal 2025, well above $253 million at the end of fiscal 2024, reflecting strong operating cash flows of $302.1 million compared to $248.4 million in fiscal 2024. As of March 31, 2025, our inventories were $120.4 million. While inventories were higher sequentially, they were below $139.7 million reported at the end of fiscal 2024. Stockholders' equity was $977.6 million compared to $901.8 million at the end of fiscal 2024. During fiscal 2025, we repurchased more than 557,000 shares under our repurchase program, leaving 26.5 million shares outstanding at March 31, 2025. Our cash conversion cycle was 29 days compared to 46 days a year ago. As inventory days outstanding declined, from 23 days in fiscal 2024 to 14 days at the end of March 2025, highlighting a more normalized supply chain. Our strategy of focusing on high growth areas and anticipating our customers' needs continues to position us well for the future. We remain focused on strategic capital allocation with an eye toward organic and inorganic investments in an effort to add geographies and increase our service offerings. With that, I will turn the call back over to Mark. Mark? Mark Marin | CEO and President: Thank you, Elaine. Our core business is solid and our team is executing well. This is reflected in our financial results with solid gross profit growth and margin expansion. We continue to review our portfolio of products and services, identifying new sources of growth in our core markets. Our strong balance sheet provides us the opportunity to invest organically and make acquisitions when the right opportunity comes along. As always, we will continue to take a balanced and disciplined approach to building our company and evolving our business model for the future. Moving next to a comment about guidance, we are cautiously optimistic as we head into fiscal year 2026, but want to be prudent when considering the entire year and the trends we are experiencing with regard to ratable and netted down revenue. Today, we are initiating fiscal year 2026 guidance for net sales growth of low single digits while we expect gross profit and adjusted EBITDA to grow at mid single digits over the prior fiscal year. This guidance assumes some level of impact from economic uncertainty, but does not factor in recessionary conditions or other unexpected developments. To sum up, our strategic pivot towards services, subscriptions, and high-growth technology areas is gaining traction. We believe these foundations, combined with our financial strength and customer-first approach, position us well to support our customers' evolving and growing business needs. We believe we are well positioned for the opportunities ahead and remain committed to delivering value for all of our shareholders. Operator, please open the call for questions. Thank you. Operator | Conference Call Operator: Thank you. And we will now begin the question and answer session. If you have dialed in and would like to ask a question, please press star 1 on your telephone keypad to raise your hand and join the queue. If you would like to withdraw your question, simply press star 1 a second time. If you are called upon to ask your question and are listening via speakerphone on your device, please pick up your handset and ensure that your phone is not on mute when asking your question. Again, It is star one if you would like to join the queue. And our first question comes from the line of Greg Burns with Sedodian Company. Your line is open. Greg Burns | Analyst, Sedodian Company: Good morning or afternoon. Where is the demand environment currently? Did you see any improvement throughout the quarter? Are you still seeing soft demand on the product side of the business? Can you just maybe give us an update on what you saw during the quarter, how it evolved, and kind of where we are currently. Thank you. Mark Marin | CEO and President: Yeah. Hey, Greg. Good morning and good afternoon, okay? A couple different things we're seeing in the market. We are seeing pickup in the data center cloud and security space. That's not surprising. When you think about some of the AI initiatives that are going on, some of the things that folks have to think through is security in terms of governance and risk. uh, data readiness and things along those lines. They also make, uh, a lot of times the simple choices to move to the cloud. So we saw some nice pickup there. Uh, we did not see a pickup in networking year over year. So networking was down pretty big still, uh, for us. And then if I look at net sales, just overall generically, what we kind of saw was as we looked over the last couple of years, a few things for this quarter was a big gross to net that affected our net sales. We had a tough compare, no excuses. We were up 12% last year, so that was another. And we had a few customers that are digesting some of the supply chain, specifically in the networking space. We think they'll start to come back into play in the coming quarters. So overall, data center cloud, security, nice pickup. Networking still needs to improve. Greg Burns | Analyst, Sedodian Company: Okay. And then when you look at the AI opportunity, Most of the investment's been going into like the hyperscaler data center environment. Where does like enterprise AI adoption, enterprise investment stand? And do you think that, I guess maybe in your guidance for next year, does that contemplate any kind of acceleration and maybe AI demand? Mark Marin | CEO and President: Yeah, not, not yet, Greg, maybe towards the end of the year, beginning of next year. So you're right. Most of the spend with Nvidia and the bigger players is going towards the hyperscalers. What we're saying is customers are taking advantage of some of our, uh, workshops envisioning sessions. Uh, we've got a hosted, uh, proof of concept, basically a private, uh, gen AI chat bot, uh, that we, that gives customers the ability to kind of test and play around with your data to come up with use cases. So we think a lot of that'll be on the services side that'll drive for us, which is a good thing. It's our most profitable business. And then we think the infrastructure stuff will start to pick up. We've made investments with the training of our sales teams. We also just got the NVIDIA SuperPod specialization, which is their high-end computing. So over time, we think that infrastructure spend will pick up, but it'll take a little bit of time. Greg Burns | Analyst, Sedodian Company: Okay, thank you. Mark Marin | CEO and President: No problem. See you soon. Operator | Conference Call Operator: And there are no further questions, so I will now turn the conference back over to Mr. Mark Maron for closing remarks. Mark Marin | CEO and President: Okay. Thanks, Abby. Thank you, everyone, for attending our Q4 and full-year earnings call. I hope everybody gets to enjoy the long Memorial Day holiday, and we look forward to speaking with you again on our next earnings call. Take care and be safe. Operator | Conference Call Operator: And ladies and gentlemen, this concludes today's call and we thank you for your participation. You may now disconnect. jsPDF 3.0.3 D:20260606090352-00'00'

Research summary and source transcript

readyJun 10, 2026

ePlus reported flat year-over-year revenue in Q3 FY2025, driven by lower product sales offset by strong services growth, with services revenue up 52% year-over-year to $114 million. The company continues to transition toward a ratable, subscription-based model, which is impacting revenue recognition and creating a divergence between gross billings and net sales. Management attributes the revenue pressure to higher gross-to-net adjustments (up 840 basis points year-over-year, impacting revenue by ~$60 million) and ongoing digestion of prior-year inventory, particularly in networking and data center cloud sales. While the finance segment and services are performing well, the technology business faces soft hardware demand and margin pressure in professional and managed services.

Management knows today that the gross-to-net adjustment impact on revenue is significantly higher than historical norms and prior expectations—up 840 basis points year-over-year, reducing net sales by approximately $60 million in Q3 alone—and that this trend is being driven by a structural shift in OEM go-to-market models toward subscription and as-a-service offerings, which are recognized on a net or ratable basis. This shift is not merely a temporary headwind but a persistent change in revenue recognition patterns that will continue to suppress reported revenue growth relative to underlying demand (as evidenced by gross billings growth of 6.6% year-over-year). The market may not fully appreciate the durability of this OEM-driven mix shift or its long-term implications for revenue quality and predictability for another 6–24 months, especially as ePlus continues to benefit from higher-margin, recurring services and subscription revenue that are not fully reflected in top-line growth.

Services revenue growth, gross billings trends, and gross-to-net adjustment dynamics driven by OEM shift to subscription models.

  • Shift to ratable, subscription-based revenue recognition
  • Growth in services and managed services revenue
  • Impact of gross-to-net adjustments on reported revenue
  • Performance of the finance segment
  • Integration and contribution of the Bailiwick acquisition
  • AI initiatives including AI Ignite and SecureGen AI programs
  • Services revenue grew 52% year-over-year to $114 million, a new high
  • Software subscription orders up 51.4% year-over-year and now represent 46% of open orders
  • SecureGen AI platform enables customers to test use cases with built-in guardrails
  • Internal AI use improving ticket resolution speed and quality
  • Finance segment revenue up 20% driven by equipment sales and portfolio earnings

Management was direct and credible in discussing both strengths and weaknesses, providing specific figures to support claims (e.g., 840 basis point gross-to-net impact, $60 million revenue effect, 52% services growth). They acknowledged softness in product sales and margin declines in services without deflection, while clearly articulating the strategic shift toward subscription models and its financial implications. The tone was confident but not promotional, with clear linkage between operational trends (e.g., gross billings vs. net sales) and reported results. There was no evidence of obfuscation or overstatement; instead, management grounded optimism in measurable progress in services, finance, and cash flow metrics.

  • No clear dodged analyst question was detected by the local fallback; manual review should still check whether Q&A answers quantified conversion, margins, and guidance.
  • There may be a benchmark or metric-framing issue worth manual review, especially around adjusted metrics, timelines, or changed expectations.

The company appears to be maintaining its competitive position through successful execution of a services-led transition and disciplined capital allocation, but is not demonstrating clear market share gains. The shift toward subscription models is industry-wide, and ePlus is adapting rather than leading. While services growth is strong, it is partially acquisition-assisted, and hardware weakness suggests vulnerability in traditional product reselling. Without evidence of outsized wins in AI or data center, or clear differentiation in managed services execution, the competitive position is best described as holding steady, not gaining or losing decisively.

  • Consolidated net sales: $511 million (flat year-over-year)
  • Services revenue: $114 million, up 52% year-over-year
  • Gross profit: $140.9 million, up 5.3% year-over-year
  • Consolidated gross margin: 27.6%, up 130 basis points year-over-year
  • Gross billings growth: 6.6% year-over-year (outpacing net sales)
  • Gross-to-net adjustment impact: up 840 basis points year-over-year, reducing revenue by ~$60 million
  • Finance segment revenue: $17.8 million, up 19.8% year-over-year
  • Managed services revenue: up 28% year-over-year (organic)
  • Continued growth in services and subscription revenue driving higher-margin, recurring income
  • Potential rebound in product sales as inventory digestion completes and demand returns in Q1 FY2026
  • Expansion of AI offerings (AI Ignite, SecureGen AI) capturing early-stage enterprise demand
  • Leveraging Bailiwick acquisition to expand customer base and vertical diversification
  • Improved cash conversion cycle (32 days vs. 54 days prior year) enhancing financial flexibility
  • Ongoing share repurchase program returning capital to shareholders
  • Persistent softness in hardware/product sales, particularly in networking and data center cloud
  • Ongoing inventory digestion from prior-year supply chain easing affecting enterprise demand
  • Margin pressure in professional and managed services due to mix shifts
  • Reliance on acquisition-driven growth (Bailiwick) for services expansion
  • Uncertainty around timing and durability of OEM shift to subscription models
  • Potential impact of tariffs and macroeconomic factors on customer spending decisions
  • Risk that AI initiatives fail to generate meaningful revenue despite internal efficiency gains

Management explicitly noted that lower demand in networking and data center cloud sales is impacting results, attributing it to customers digesting purchases from last year's inventory flush. This suggests a direct, near-term headwind to data center-related revenue. However, there is no indication of meaningful AI/data-center-driven upside in the transcript—no wins, pipeline growth, or infrastructure spending trends tied to AI or data center modernization are discussed. The AI initiatives described (AI Ignite, SecureGen AI) are focused on enabling customer adoption and internal efficiency, not on selling data center infrastructure. Thus, while data center exposure is present as a current weakness, there is no evidence of a positive AI/data-center inflection point in the near term.

  • What is the expected timeline for the gross-to-net adjustment impact to normalize, and what assumptions underlie the FY2025 guidance range?
  • How much of the services revenue growth is organic versus acquisition-driven (Bailiwick), and what is the retention rate for acquired managed services contracts?
  • What specific metrics is management using to track the success of AI Ignite and SecureGen AI beyond internal efficiency gains?
  • Can management provide a breakdown of product sales trends by vertical (e.g., networking, data center, enterprise) to isolate whether weakness is broad or concentrated?
  • What is the current pipeline and win rate for AI-related services, and how is pricing structured for these offerings?
  • How sustainable is the finance segment’s 20% revenue growth, and what portion is driven by non-recurring equipment sales versus recurring portfolio earnings?
  • What is the expected services revenue mix shift between professional and managed services over the next 12–18 months?
  • How does management view the competitive landscape for mid-tier IT services providers in the shift to subscription models, and what differentiates ePlus beyond scale?

FY2025 Q3 earnings call transcript

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NASDAQ:PLUS Q3 2025 Earnings Call Transcript Generated on 6/6/2026 Operator | Host: call is Mark Marin, CEO and President, Darren Ragwell, COO and President of E-Plus Technology, Elaine Marion, CFO, and Erica Stoker, General Counsel. I want to take a moment to remind you that the statements we make this afternoon that are not historical facts may be deemed to be forward-looking statements and are based on management's current plans, estimates, and projections. Actual and anticipated future results may vary materially due to certain risks and uncertainties detailed in the earnings release we issued this afternoon, and our periodic filings with the Securities and Exchange Commission, including our most recent annual report on Form 10-K, quarterly reports on Form 10-Q, and other documents we might file with the FCC. Any forward-looking statement speaks only as of the date of which the statement is made, and the company undertakes no responsibility to update any of these forward-looking statements in light of new information, future events, or otherwise. In addition, we will be using certain non-GAAP measures during the call. We've included a GAAP financial reconciliation in our earnings release, which is posted on the investor information section of our website at www.eplus.com. I'd now like to turn the call over to Mark Maron. Mark? Mark Marin | CEO and President: Thank you, Clay. Good afternoon, everyone, and thank you for joining us. I will give a recap of our fiscal third quarter 2025 highlights and an update on our business overall. Elaine will follow with the discussion of our financial results, and I will then conclude with an update of our current outlook. We continue to execute on our strategic priorities of expanding our footprint and customer base and broadening our suite of solution and service offerings as we are investing in the most promising growth areas. We continue to see the evolution of our industry transition to our more ratable consumption and subscription-based model, which has impacted the comparability of our quarterly results. As noted last quarter, our revenue trends reflects an acceleration of gross billings recorded on a net basis, as well as a move towards more ratable revenue models. Software subscriptions orders have continued to increase year over year, with these deals being recognized on a net basis or ratably. While this evolution helped to contribute to a flat year-over-year revenue, we delivered solid growth in gross billings, gross profit, and gross margin. It is also a solid forward indicator for growth with our subscription orders up 51.4% year over year, accounting for almost 46% of our open orders currently compared to 31.7% last year and growth of over 100 million. On a consolidated basis, total revenues were flat as lower product sales were partially offset by faster growing high margin service revenue. which is partially reflected in our gross profit being up 5.3%. We believe customers are still digesting purchases from last year's inventory flush, primarily impacting our networking and data center cloud sales. The main factor, though, was that we had a much higher gross to net adjustment this year, which was up 840 basis points from the prior year and impacted our top line revenues by approximately $60 million. This year-over-year increase in SG&A expenses was primarily due to increased headcount from the Bailiwick acquisition, as well as investments in the business. Of note, much of the increased headcount were customer-facing employees. Adjusted EBITDA decreased 15% as higher earnings in the finance segment were offset by a decrease in our technology business adjusted EBITDA. We continue to see softer than expected hardware sales, and lower demand from some enterprise customers. As we have moved towards a services-led model, our services revenues continue to grow nicely, increasing 52% year-on-year and reaching a new high of $114 million, with services gross profit up 45% year-over-year. Revenue in the quarter benefited from the acquisition of Bailiwick early in the year, which is integrating well, and organic managed services revenue increased 28% year over year. Our finance segment delivered another solid quarter with revenue increasing 20%, primarily due to an increase in proceeds from the sale of equipment, as well as higher portfolio earnings and transaction gains. As we look at our longer-term growth drivers, AI is a good place to start. In an E-plus AI survey, 76% of IT leaders have said their organizations have yet to reach AI maturity. They noted the top challenges they are facing are a skills gap, security concerns, and cost. There is a disparity between AI aspirations and AI readiness, and most companies are in the early stages of their AI journey. With that, we continue to build out our AI Ignite and SecureGen AI programs that deliver services and solutions our customers need to make informed decisions. Our SecureGen AI program is a platform developed by ePlus utilizing leading AI technology from our strategic partners to deliver a SecureGen AI chatbot experience. This allows customers to test use cases and convert them into actionable plans with built-in guardrails. Ultimately, our secure GenAI program helps our customers more quickly make informed decisions and adopt GenAI safely. We're also leveraging the benefits of AI internally to create efficiencies that improve customer satisfaction and we expect will provide cost savings long term. With our internal use of AI, we're seeing an increase in quality due to automation and an ability to resolve inquiries and tickets faster. As such, we expect that AI will help us deliver enhanced customer experiences. Security is key to customers' long-term roadmap, especially related to AI initiatives around data strategy, governance, and risk. Our security offerings also continue to be a solid performer for us. Our security gross billings accounted for 21.2% of our trailing 12 months gross billings. We continue to benefit from very attractive cash flow characteristics. In turn, our balance sheet provides financial flexibility to support future growth initiatives. We will continue to be disciplined and strategic with our deployment of capital as we prioritize investing in the business to drive long-term growth, both organically and via M&A transactions, as well as return excess cash to our shareholders. I will now turn the call over to Elaine to discuss our financial results in more detail. Elaine? Elaine Marion | CFO: Thank you, Mark, and thank you, everyone, for joining us today. I will now review our financial performance for the third quarter of fiscal 2025. Consolidated net sales of $511 million were modestly above the $509.1 million reported in last year's third quarter. In our technology business, sales were flat year over year as a decline in product sales was more than offset by continued strength in services demand. The decline in product sales reflects a shift towards sales of third-party software and services, resulting in higher netted down revenues, as Mark mentioned, as well as lower sales of product as a result of last year's supply chain easing, particularly from enterprise customers. Notably, growth fillings growth of 6.6% year-over-year outpaced net sales growth, highlighting continued demand for Eplus's offerings and the netting down effect. Our strategic focus on services continues to deliver results as service revenue grew 52% in the quarter with strong contribution from both professional and managed services. The professional services segment benefited from the bailiwick acquisition while growth in the managed services segment was broad-based. Within our technology business, our two largest markets continue to be telecom, media, and entertainment. and technology representing 24 and 17% respectively of technology business net sales on a trailing 12-month basis. SLED healthcare and financial services accounted for 16, 13, and 10% respectively with the remaining 20% from other end markets. Our financing segment posted a solid quarter with revenues of 17.8 million up 19.8% from 14.9 million in last year's third quarter due to higher proceeds from sales of equipment and portfolio earnings. Consolidated growth profit grew 5.3% faster than our revenue growth to $140.9 million, representing a consolidated growth margin of 27.6%, up from 26.3% in the prior year. The 130 basis point expansion was primarily driven by higher product margins, which benefited from a shift in mix to third-party maintenance and subscriptions. While product margins were higher than last year, a higher proportion of product sales to certain enterprise customers at lower overall margins weighed on product margins, but this was offset by contribution from the netting effect I've mentioned. Professional services gross margin declined to 40.1% from 43.3%, due to a shift in mix of services provided, while managed services gross margin declined to 29.8% from 31.8%. Consolidated operating expenses increased 17.3% year-over-year to $112.4 million, primarily reflecting increased headcounts due to the bailiwick and peak resource acquisitions, as well as continued investments in our business to support our growth. Our headcount at the end of the quarter increased to 2,291 from 1,897 a year ago, primarily reflecting additions of customer-facing professionals acquired in the bailiwick transaction. Operating income was $28.5 million, down from $38 million, and earnings before taxes declined to $32.2 million from $38.4 million in the prior year quarter. During the third quarter, we realized interest income of 1.8 million and foreign exchange gains of 1.9 million, resulting in other income of 3.7 million. Our effective tax rate was 25% versus 29% a year ago due to lower state taxes. Third quarter consolidated net earnings were 24.1 million, or 91 cents per share, down from net earnings of $27.3 million or $1.02 per share in last year's third quarter. Non-GAAP diluted earnings came in at $1.06 per share compared to $1.18 per share last year. Our diluted share count at the end of the quarter was $26.6 million compared to $26.7 million in the prior year third quarter. Consolidated adjusted EBITDA amounted to $39.2 million versus $46.2 million in the third quarter of fiscal 24. For the nine months ended December 31, 2024, our consolidated net sales totaled $1.57 billion, down from $1.67 billion in the prior year. The decrease primarily reflects lower product sales in the technology business, partially offset by growth in services and stronger performance in our financing segment. Technology business net sales were 1.52 billion year-to-date compared to 1.63 billion last year. Despite the decline in net sales, gross billings in the technology business were essentially flat year-over-year at 2.49 billion. Year-to-date consolidated gross profit rose 0.7% to 423.4 million, while gross margin rose 180 basis points to 27%. Gross margin expansion was driven by higher product margins, which benefited from an increase in netted-down revenues partially offset by lower upfront margins. For the nine months ended December 31, 2024, consolidated net earnings were $82.8 million, or $3.10 per diluted share, compared to $93.8 million, or $3.52 per diluted share in the comparable period last year. and non-GAAP earnings per share were $3.56 versus $3.99. Adjusted EBITDA was 134.4 million, down from 153.6 million in the comparable period last year. We ended the quarter with cash and cash equivalents of 253.1 million, consistent with the balance at the close of fiscal 2024. Operating cash flow for the first nine months was $141.2 million compared to $143.5 million last year and included cash used to fund working capital, the bailiwick acquisition, and share repurchases. We ended the quarter with $99 million in inventory down from $139.7 million at the end of fiscal 2024. Inventory turns were 13 days, down significantly from 27 days in the third quarter of fiscal 2024. As a result, our cash conversion cycle improved to 32 days, down meaningfully from 54 days in the prior year. During the first nine months of the year, we repurchased approximately 380,000 shares under our repurchase plan at a cost of 30 million. Our strategy continues to focus on our core priorities driving organic growth, expanding through accretive acquisitions, and returning capital to shareholders through our repurchase program. With that, I will turn the call back over to Mark. Mark? Mark Marin | CEO and President: Thank you, Elaine. We are investing both organically and inorganically to develop a portfolio that provides us with multiple levers for growth across a broad range of verticals to drive growth and diversification. Growth of our gross profit and services are key indicators of the success of our go-to-market plans and being a trusted advisor for our customers. Our recent results reflect both the fast growth of our services-led business model and the accelerating shift towards ratable subscription and as-a-service revenue recognition models. This has resulted in mixed results for the quarter, and we will continue to adapt and adjust as the market transitions. As a result, we are adjusting our fiscal 2025 financial outlook. Turning to guidance, we now forecast revenue range of 2.07 billion to 2.11 billion for fiscal year 2025 and an adjusted EBITDA range of 165 million to 171 million. Our guidance reflects higher gross to net adjustments than previously expected and also factors in the near-term potential of tariffs and how this might affect short-term decisions. We will continue to monitor this closely and expect to share more insight at the time of our year-end conference call. We are making investments in the business, focusing on high-growth areas where we seek the best return opportunities, and we are confident this will support our commitment to growth in 2025 and beyond. Our balance sheet and financial condition are healthy, which gives us a solid foundation for expansion. In conclusion, we remain confident in the growth opportunities for our business moving forward and our ability to execute. Operator, please open the line for questions. Operator | Host: Thank you. Ladies and gentlemen, we will now begin our question and answer session. If you have dialed in and would like to ask a question, please press star followed by the number one on your telephone keypad. If you would like to withdraw your question, simply press star one again. Your first question comes from the line of Maggie Nolan with William Blair. Please go ahead. Maggie Miller | Analyst at William Blair: Hi. Thank you. Can you talk a little bit about your expectations for product sales that are included in the guide and maybe a couple of quarters beyond that? Mark Marin | CEO and President: Sorry, Maggie. Did you say we didn't hear you? Expectation for product sales in the quarter and then going forward or? Maggie Miller | Analyst at William Blair: Maggie Miller, The yeah that's the fiscal fourth quarter, and if you can go a couple quarters beyond that kind of flesh out the you know trends you're seeing given that it's been a weak spot. Mark Marin | CEO and President: James Meeker, yeah it's it's actually I think we noted it on the last earnings call as well Maggie. James Meeker, That there's a softening in the market around some of the hardware or product demands, if you will, we specifically sort with some select enterprise accounts in this quarter, we would expect it to continue into next quarter. The other things that affected are, I'll say bottom line, not so much top line, was some of the upfront gross margins on product sales. That was more of an anomaly, but that was offset by the netted down revenues. The other interesting thing in play here, Maggie, is the market is really changing. The OEMs are going more to as a service consumption subscription models, so they're recognized on a net and ratable basis. I think you may have seen our netted down revenues product sales were actually affected by 840 basis points. To put that in perspective, that's about 60 million in net sales that would have went to our top line if it were flat the last year. So it's a moving target. I would expect that they continue to be a soft demand for Q4 and then would expect it to start to pick up a little bit as we move into our Q1. Maggie Miller | Analyst at William Blair: So on that last point, Mark, I mean, we've talked about this shift toward net of down product revenues. Are you calling an acceleration? Do you have an idea of maybe what might be driving that trend to accelerate at this moment in time? Mark Marin | CEO and President: Yeah, we've seen a couple different things, Maggie. One, we still don't know if it's a new trend. If you look at just the last two quarters, Last quarter's netted down revenues for product sales was affected by 940 basis points. This quarter was 840 basis points. That's significantly higher than last year and higher than what we were projecting in the beginning of the year. So there is that play. What's really happening here is the OEMs are changing how they're going to market. As we sell more software, that subscription, normally recognized on a net or maybe an annual basis, So it's really the product mix and solutions that we're selling that's affecting this right now. Maggie Miller | Analyst at William Blair: Okay. Thank you. Mark Marin | CEO and President: No problem. Good hearing from you, Maggie. We'll talk to you soon. Operator | Host: Your next question comes from the line of Greg Burns with Sidoti. Please go ahead. Greg Burns | Analyst at Sidoti: Good afternoon. So I just wanted to talk, I guess, a little bit more about the demand environment. I know you've been kind of calling out this digestion of some of the product that's in the channel from the supply chain kind of improving over the last year. That seems to be lingering longer than probably we would have expected. So is there anything else going on? What are you hearing from your customers? Is it beyond that at this point? Is there other things driving the soft demand or is it really just kind of this digestion of product in the channel? Mark Marin | CEO and President: yeah it's the digestion greg we can see it specifically in the networking space and a few select enterprise customers so uh it is around supply chain for the most part uh there are things going on overall uh in the industry i think as you know with tariffs and doge and everything else that's going on i do think the election actually slowed things down a little bit for us in the beginning of the quarter we did see our billings were flattened down uh in the october november time frame and picked up in december But we didn't pick up a lot of what I call the year-end flush or what we normally expect in this quarter. So those are still the cases there. We still, from a, I'll say a customer set standpoint, both sides and by vertical, we're pretty diversified. In fact, we've actually diversified more with the Bailiwick acquisition with some of their customers or expanded the verticals we were in, in some cases. So we feel Greg Burns | Analyst at Sidoti: somewhat protected long term but there are some things going on that are affecting decisions right now okay um and then in terms of this ongoing shift towards more software subscription ratable models can you just talk about like what the value proposition for a for a bar is in that type of model is there an increased risk of maybe disintermediation over time if can they go more easily direct uh to customers with that model? Mark Marin | CEO and President: No, no, Greg. In fact, it's actually an opportunity for us to build up our services. So in a lot of cases with the subscription, there's add-on services, there's renewals, there's what they call lifecycle management. So you try to get them to adopt the technology or software, if you will, upsell additional features, add in incremental services, maybe provide some type of staffing and or managed service. So No, it's not. It's no different in terms of with the subscription versus hardware. I believe that would affect the channel. Greg Burns | Analyst at Sidoti: Okay, great. Thank you. Mark Marin | CEO and President: No problem. Operator | Host: Thanks, Greg. I'd like to turn the call back over to Mr. Mark Myron for closing remarks. Mark Marin | CEO and President: All right. Thank you, everybody. Hey, look, I will reiterate, we still feel very strongly about our strategy and our focus areas that we're in. We're going to continue to build out our services-led model. Our services were up 52%. They were approximately 23% of our net sales this quarter. We'll continue to leverage our customer base and customer segments. Our strong balance sheet gives us flexibility to make inorganic and organic moves. So we feel good where we're positioned. And we've been in business for a long time, so we will adapt and adjust to this new norm short term and be able to make the moves that we need to make. So I want to thank everybody for joining us today and look forward to seeing or hearing you on the next call. Thank you. Operator | Host: That concludes today's meeting. Thank you for your participation. You may now disconnect. jsPDF 3.0.3 D:20260606090353-00'00'

Research summary and source transcript

readyJun 10, 2026

ePlus reported a decline in consolidated net sales driven by a tough comparison to prior-year product sales strength and a shift toward netted-down revenues, but gross profit and gross margin expanded due to strong services growth and favorable mix. The company is transitioning toward higher-margin services and software subscriptions, with acquisitions like Bailiwick and Peak Resources expanding capabilities in AI, edge computing, and managed services, though near-term GAAP earnings contribution from acquisitions is expected to be minimal due to amortization and integration costs.

Management knows that the shift toward netted-down revenues and software subscription models is structural and will continue to suppress top-line growth while improving margin quality, a dynamic not yet fully reflected in market expectations that still judge the company on traditional product sales trends. They also see AI as a near-term headwind elongating sales cycles but are investing in enablement (AI Experience Center, sales team training) to capture upside in 6-24 months as customer AI maturity advances and proof-of-concepts scale.

Services revenue growth (professional and managed), gross to net revenue mix shift, and acquisition-driven expansion in high-margin solutions (AI, security, edge computing).

  • Growth in services and managed services bookings
  • Impact of netted-down revenues on gross sales vs. net sales
  • AI as both a near-term headwind and long-term opportunity
  • Integration and contribution of Bailiwick and Peak Resources acquisitions
  • Gross margin expansion driven by services and financing segment
  • Capital allocation: organic growth, acquisitions, and share repurchases
  • Detailed description of AI Ignite program and AI Experience Center with Digital Realty
  • Enthusiasm about Bailiwick’s AI-enabled video surveillance and digital lock solutions for retail
  • Optimism about managed services bookings up 48% trailing 12 months as a predictor of recurring revenue
  • Pride in gross margin expansion to 28.7% despite sales decline
  • Confidence in cross-sell and up-sell potential from Bailiwick’s enterprise customer base

Management was direct and credible, providing specific explanations for year-over-year declines (tough compare, netted-down revenues, enterprise digestion cycle) and backing claims with quantitative details (e.g., 940 basis point gross-to-net shift, $60 million impact). They acknowledged challenges without deflection, discussed both GAAP and non-GAAP performance transparently, and outlined clear capital allocation priorities. Their tone was confident but not promotional, particularly when discussing acquisition integration timelines and near-term AI headwinds.

  • No clear dodged analyst question was detected by the local fallback; manual review should still check whether Q&A answers quantified conversion, margins, and guidance.
  • There may be a benchmark or metric-framing issue worth manual review, especially around adjusted metrics, timelines, or changed expectations.

The company appears to be maintaining its competitive position by shifting toward higher-margin, recurring revenue services and expanding into adjacent growth areas like AI and edge computing through targeted acquisitions. While product sales face near-term headwinds, the strength in managed services bookings and margin expansion suggests effective execution in value-added solutions. There is no evidence of market share loss in core segments, and the broadening portfolio indicates efforts to differentiate beyond pure hardware reselling.

  • Consolidated net sales: $515.2 million, down 12.3% year-over-year
  • Service revenue: $104 million, up 46% year-over-year, a quarterly high
  • Managed services revenue: up 28% year-over-year, all organic
  • Trailing 12-month managed services bookings: up 48%
  • Gross profit: $148 million, up 2.5% year-over-year
  • Consolidated gross margin: 28.7%, up 410 basis points year-over-year
  • Product growth margin (technology business): up 200 basis points
  • Financing segment net sales: $21.9 million, up from $15.7 million year-over-year
  • Managed services bookings up 48% trailing 12 months indicating future recurring revenue visibility
  • AI Experience Center and sales team training expected to accelerate AI adoption and proof-of-concept conversion
  • Bailiwick integration enabling cross-sell into edge computing and retail verticals
  • Financing segment contributing higher transactional gains and portfolio income
  • Expectation of product sales rebound in second half as enterprise customers complete digestion cycle
  • Services growth may not offset persistent product sales weakness if enterprise demand remains soft
  • AI-related sales cycle elongation could delay revenue recognition from new initiatives
  • Integration of Bailiwick and Peak Resources may take longer than expected, delaying synergies
  • Reliance on netted-down revenues complicates top-line growth visibility and may concern growth-focused investors
  • Managed services margin declined to 29.5% from 31.1% due to higher third-party costs, signaling potential margin pressure
  • Guidance assumes product sales rebound in second half; failure to do so would undermine full-year outlook

ePlus has indirect exposure to data center trends through its networking, security, and managed services offerings, and its AI Experience Center with Digital Realty suggests a strategic play to engage customers on AI infrastructure use cases. However, there is no direct mention of data center construction, colocation, or hyperscale provider relationships in the transcript. The company’s AI initiatives are focused on enabling customer adoption (assessments, workshops, proof of concepts) rather than selling or managing data center hardware or power/cooling solutions. Any data center impact is currently speculative and tied to long-term AI workload growth that may increase demand for ePlus’s integration and security services.

  • What specific metrics will management use to track AI initiative ROI beyond bookings and assessments?
  • How much of the Bailiwick acquisition’s $85 million revenue guidance is expected to be organic vs. acquired, and over what timeline?
  • What is the expected timeline for managed services margin to stabilize or re-expand after the dip to 29.5%?
  • Can management quantify the contribution of the financing segment to gross profit growth and sustainability of transactional gains?
  • What portion of the 46% services revenue growth is attributable to Bailiwick vs. organic, and what is the organic growth rate in professional services?
  • How does management view the sustainability of the gross to net shift—is it a permanent mix change or cyclical?
  • What are the attach rates and cross-sell success metrics from Bailiwick’s enterprise customer base into ePlus’s broader portfolio?
  • What assumptions underlie the FY2025 adjusted EBITDA guidance range, particularly regarding product sales recovery and services mix?

FY2025 Q2 earnings call transcript

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NASDAQ:PLUS Q2 2025 Earnings Call Transcript Generated on 6/6/2026 Operator | Conference Operator: Good day, ladies and gentlemen. Welcome to the E-plus Earnings Results Conference Call. As a reminder, this conference call is being recorded. I would like to introduce your host for today's conference, Mr. Clay Parkhurst, Senior Vice President. Sir, you may begin. Clay Parkhurst | Senior Vice President: Thank you for joining us today. I'm on the call with Mark Marin, CEO and President, Darren Raguel, COO and President of E-plus Technology. Elaine Marion, CFO, and Erica Stoker, General Counsel. I want to take a moment to remind you that the statements we make this afternoon that are not historical facts may be deemed to be forward-looking statements and are based on management's current plans, estimates, and projections. Actual and anticipated future results may vary materially due to certain risks and uncertainties detailed in the earnings release we issued this afternoon and our periodic filings with the Securities and Exchange Commission including our most recent annual report on Form 10-K, quarterly reports on Form 10-Q, and other documents we may file with the SEC. Any forward-looking statement speaks only as of the date at which the statement was made, and the company undertakes no responsibility to update any of these forward-looking statements in light of new information, future events, or otherwise. In addition, we will be using certain non-GAAP measures during the call. We've included the GAAP financial reconciliation in our earnings release, which was posted on the investor information section of our website at www.eplus.com. And now I'd like to turn the call over to Mark Merritt. Mark? Mark Marin | CEO and President: Thank you, Clay, and good afternoon, everyone. Thank you for joining us to discuss our fiscal second quarter 2025 results. I will recap our second quarter highlights and provide an update on our business. Then Elaine will discuss our financial results in more detail. I will conclude our prepared remarks with a discussion on our outlook. After that, we'll open the call to your questions. We continue to expand our solution and service offerings with the acquisition of Bailiwick. This, along with our strategic initiatives focusing on AI, cloud, networking, data, and security, has allowed us to build on our strong customer relationships, which was reflected in our year-over-year increases in gross profit and gross margin expansion. As we've noted before, the overall IT market is transforming and we are transitioning with it. More specifically, our revenue in a quarter reflects the ongoing evolution of the industry towards radical revenue models, netted down revenues, and the continued high growth of our services business, along with an overall softening in the demand in the market currently. On a consolidated basis, total net sales were down 12.3% as a decline in product sales offset the strong growth in higher margin services revenues. The decline is attributable to a few things. A tough compare as last year benefited from an easing supply chain, especially in networking. To put this in perspective, product sales in our technology business last year were up 23.3% in our second quarter and up 26.2% in the first half. We also had a higher proportion of netted down revenues in our product sales segment. The gross to net adjustment for product billings was up 940 basis points. As discussed on our last call, we continue to see a shift towards services contracts and more software subscription sales versus prior years. And these are often recognized randomly and can increase the proportion of revenue recognized on a net basis. Gross profit outperform sales, increasing 2.5%, while our gross margins increased 410 basis points, driven by continued strength in services, higher product margins, as well as a solid contribution from the financing segment. SG&A expenses were higher year on year, primarily due to increased headcount from the bailiwick and peak acquisitions, as well as increased acquisition-related costs. In our technology business, reflecting on the tough comp, we saw softer than expected hardware product sales overall and lower demand from certain enterprise customers as they continue to digest purchases from last year's flush. As a result, we have seen a delay or pause in rolling out new technologies for these customers. Our service revenues continue to deliver strong growth, increasing 46% year-on-year and reaching a new high of $104 million in the quarter, which included contribution from Bailiwick. Managed services revenue continue to grow nicely, up 28% year-over-year, all organically, and total managed service bookings are up 48% over the trailing 12 months. This bodes well for Eplus by helping to create predictable, profitable, and more consistent revenue streams. Our finance business delivered a solid quarter with higher transactional gains benefiting from some large deals and portfolio gains. An important accomplishment in the quarter was the acquisition of DailyWik, a provider of outsourced IT integration and deployment services across North America. Bailiwick has expanded our IT integration services to focus on AI, digital signage, and EV charging for clients in retail, finance, and hospitality. Although Bailiwick was a small contributor during the quarter, as the company was acquired at the end of August, it further broadens our portfolio to meet evolving customer demand. Importantly, it also expands our footprint in North America and our customer base, offering enhanced digital transformation capabilities into additional verticals, particularly in the enterprise segment. Bailiwick also has some additional capabilities leveraging AI to streamline operations through intelligent video surveillance with a strong focus on loss prevention solutions in the retail space, as well as digital lock solutions, which uses AI to analyze live video feeds to generate actionable recommendations. We are encouraged by the progress we have made against our artificial intelligence initiatives and the interest we are seeing from customers for our AI Ignite program. While we are excited about the promise of AI, we believe it has elongated some sales cycles. To better position Eplus for the AI market opportunity, we have trained our entire sales teams on our AI solutions and services. We also just launched our AI Experience Center with Digital Realty. This cutting-edge technology center will demonstrate to customers the building and consuming of AI use cases. It is designed to help accelerate an organization's AI journey. In addition to the technology demonstrations, customers can also take advantage of the suite of E-Plus Ignite assessments and workshops. These are designed to help them understand their level of AI maturity and what solutions best match their goals. This can include helping to identify use cases, define success criteria, assess their AI preparedness, and rapidly deploy proof of concepts. to ultimately help our customers make informed decisions on their AI investments and unlock maximum value from their data. We continue to see growth in our security practice. Our security gross billings were up 15.8% for the quarter, and it's now 21.4% of our trailing 12 months gross billings. We would expect customers to continue to invest in data security and governance risk initiatives related to AI. Overall, our balance sheet and cash position provides financial flexibility to support future growth initiatives. Our capital allocation priorities remain funding investments to drive organic and inorganic growth and opportunistically repurchase shares to provide value to our shareholders. I will now turn the call over to Elaine to discuss our financial results in more detail. Elaine? Elaine Marion | CFO: Thank you, Mark, and thank you everyone for joining us today. I will review our financial performance in the second quarter of fiscal 2025. Our consolidated net sales were $515.2 million compared to $587.6 million in the second quarter of fiscal 2024. Net sales in our technology business were $493.3 million versus $571.9 million in the same period of the prior year. Gross billings declined at a more modest pace of 5.6%, evidencing the effect of a larger proportion of netted down revenues in the quarter. The year-over-year declines primarily reflect lower product sales in the technology business. Product sales faced a tough comparison against the prior year as results in the second quarter of the last year saw outsized benefits from an easing supply chain, particularly in networking products. We saw lower demand from enterprise customers as they continue to digest products we delivered as part of last year's supply chain flush, as Mark mentioned. Service revenue grew 46% in the quarter, driven by both professional and managed services. Professional services benefited from our acquisition of Bailiwick, as well as an increase in organic demand, while our managed services business saw continued momentum in enhanced maintenance support and cloud services. Shifting to our customer vertical, sales within our technology business remain broad-based. Telecom, media, and entertainment, and technology are two largest verticals represented 25% and 18%, respectively, of our technology business net sales on a trailing 12-month basis. SLED, healthcare, and financial services accounted for 15%, 13%, and 9%, respectively, with the remaining 20% divided among other end markets. Financing segment net sales were 21.9 million, up from 15.7 million in the prior year quarter, primarily due to higher transactional gains as we benefited from several large transactions. Despite the decline in consolidated net sales, gross profit grew 2.5% year-over-year to 148 million, led by a solid quarter from our financing segment and supported by continued strength in services. As Mark noted, our revenue mix shifted toward third-party maintenance and subscription sales in the quarter, which are recognized on a net basis. This increased our growth margin while negatively impacting product revenue. Product growth margin from the technology business expanded 200 basis points, contributing to a consolidated growth margin of 28.7% up from 24.6% in the prior year. Professional services growth margin remained consistent at 41.3%, while managed services growth margin declined to 29.5% from 31.1% due to higher third-party costs. Consolidated operating expenses of $105.3 million rose 5.8% year-over-year primarily due to increased headcount as a result of the bailiwick and peak resources acquisitions, as well as increases in acquisition-related expenses. At the end of the quarter, our headcount was 2,323, up 446 from a year ago, including 441 employees from our acquisition of Bailiwick and 24 from our acquisition of Peak Resources. Other income increased to 600,000 as higher interest income of 2.4 million was offset by foreign exchange losses of 1.8 million. Operating income decreased 4.8% to 42.7 million, And earnings before taxes decreased 3.7% to $43.3 million. Our effective tax rate was 27.7%, similar to 27.4% a year ago. Consolidated net earnings were $31.3 million, or $1.17 per share, representing a decrease of 4.1% from the prior year quarter. Non-GAAP diluted earnings per share decreased 2.9% to $1.36. Our diluted share count at the end of the quarter was 26.7 million, unchanged from the prior year. Consolidated adjusted EBITDA totaled 52.1 million, down from 53.6 million in the second quarter of fiscal 2024. Moving to our consolidated results for the six months ended September 30, 2024, consolidated net sales were 1.06 billion, compared to 1.16 billion in the prior year. The increase in netted down revenues was responsible for about half of the decrease in the net sales on a year-to-date basis. Technology business net sales were 1.03 billion for the first six months of fiscal 2025, down from 1.14 billion in the same period last year. Gross billings in the technology segment declined 3.3% to 1.64 billion. Consolidated gross profit was 282.5 million. below the $286.6 million reported in the first half of fiscal 2024. Consolidated gross margin increased 200 basis points to 26.7% led by a favorable mix in the product segment and increased services revenue. Consolidated net earnings were $58.6 million or $2.19 per diluted share compared to $66.5 million or $2.49 per diluted share. Non-GAAP earnings per share were $2.50 versus $2.81 in the comparable period last year. Adjusted EBITDA was $95.3 million, down from $107.4 million. Taking a look at our balance sheet, cash and cash equivalents totaled $187.5 million at the end of the quarter compared to $253 million at March 31, 2024. The decline reflects working capital needs, the bailiwick acquisition, and the repurchase of common stock. Operating cash flow for the first half of the year was 75.5 million compared to 10.3 million in the last year. We ended the quarter with 93.9 million in inventory, down from 139.7 million at the end of fiscal 2024. Inventory turns were 12 days, down from 14 days in the prior sequential quarter, and 29 days in the prior year. This improvement helped reduce our cash conversion cycle to 32 days compared to 51 days in the prior year. During the first half of the fiscal year, we repurchased 250,234 shares under our repurchase plan at a cost of $19.8 million. It's important to note for modeling purposes, our acquisition of Bailiwick will primarily contribute to professional services revenue, not product sales. and will also increase acquisition-related amortization expense for the second half of the fiscal year. As a result, we expect the bottom line contribution on a GAAP basis to be minimal for this initial period. Overall, we remain committed to executing on our core priorities, investing in organic growth initiatives, expanding through accretive acquisitions, and delivering shareholder returns through our repurchase program. With that, I will turn the call back over to Mark. Mark Marin | CEO and President: Thank you, Elaine. We are encouraged by the growth that we are experiencing in our services segment, including our managed service bookings, which bodes well for a longer-term growth, profitability, and visibility of the business. Our future investments will continue to be targeted towards faster-growing markets, including AI, security, and related software and services. Some of these solutions are still in the early stages with exciting growth opportunities ahead. Now turning to our fiscal 2025 financial outlook. Overall for the year, we expect positive comparisons for sales and earnings. Based upon first half results, we are modifying our 2025 guidance to adjusted EBITDA in the range of $195 million to $205 million. We are also tightening our guidance range for net sales to be similar to last fiscal year, which reflects the difficult compare we experienced for product sales higher gross to net as the industry transitions, and economic uncertainty. Our broadening portfolio of IT products, solutions, and services, coupled with our solid backlog and healthy balance sheet, will enable us to continue to deploy capital with discipline, focused on delivering long-term, sustainable, profitable growth, creating value for our shareholders. Operator, let's open the line for questions. Operator | Conference Operator: Thank you. We will now begin the question and answer session. At this time, I would like to remind everyone in order to ask a question, press star then the number one on your telephone keypad. We will pause for just a moment to compile the Q&A roster. Your first question comes from the line of Greg Burns with Sidoti & Company. Please go ahead. Greg Burns | Analyst at Sidoti & Company: Greg Burns Good afternoon. Just in terms of the product product sale demand or product demand you saw in the quarter. The technology flush that you mentioned last year, it seemed like maybe some of your technology partners had already moved past that. And maybe this is like a delayed impact on your business. I'm just trying to get a sense of like where we are in terms of that headwind and What your sense is, is this like a one-quarter issue that we moved past in the second half? What are you seeing in terms of that impact on demand and maybe just the broader macro environment in terms of enterprise spending? Mark Marin | CEO and President: Yeah. Hey, Greg, it's Mark. How are you? So a couple different things. There's still a lot of economic uncertainty going on. The election was one thing, right? If you look at the product or hardware sales that you're talking about, they were definitely softer than expected. And that's been seen kind of across the entire IT market. There were a couple things that we knew going into this quarter. One, we knew we had a really tough compare. If you remember, our product sales were up over 23% in Q2 last year and up 26% in the first half last year. So we kind of knew we had the tough compare. The other thing that came into play besides the software demand on hardware saw a little bit of pause, if you will, or delay in the enterprise segment. So we think some of that is those customers consuming technology. The good news is we didn't lose them. I also have a personal belief that I think AI right now is a little bit of a headwind in that space where a lot of customers are evaluating what to do but haven't made decisions. And then the last thing related to that that really was outside or norm if you will was the gross to net or netted down revenues on that on those product sales which was a difference of about 940 basis points and that's about rough numbers about 60 million of product sales difference uh greg so that those would be the different factors for the quarter okay thanks um when we look at um just the the bailiwick acquisition uh how much revenue is Greg Burns | Analyst at Sidoti & Company: Is that going to contribute for the updated guidance for revenue this year? And maybe if you could just talk about their growth rate and margin profile relative to your own. Mark Marin | CEO and President: Yeah, so I'll start with the margin profile. The margin profile is in line with E+. It's in the range, if you will. It was immaterial in Q2. Looking at the second half, you're looking at approximately $85 million in terms of towards a guidance. Here's what I tell you that they bring that we're excited. One is it expands our offerings into core to edge space. And what that means, we're able to go back to our customers in terms of how they communicate data between the stores and the corporate offices. And a lot of companies are trying to push more things out to the edge and closer to the end user. They've got some great enterprise customers that we think we can cross-sell and up-sell in over time. And also, as part of our strategy, it expands our, I'll say, our services and solutions offerings that we can take to market. The one thing I'd put as a little bit of a caveat, Greg, is like any acquisition, it normally takes time for its early innings on this for them to adjust and get it acclimated to E-plus and vice versa. Greg Burns | Analyst at Sidoti & Company: Okay. And then the organic professional services growth this quarter? Mark Marin | CEO and President: You know, I don't know off the top of my head on professional services. I would say it's in the 6% to 8% range in terms of organic. The rest was bailiwick. On the annuity services, the managed services side, we were actually up 28% on that, Greg. And what's nice about that, when we kind of look at it overall, the trailing 12 months gross billings were up actually 48%, so it bodes well for our business. So, annuity continues to thrive. Professional services was in the 6% to 7% range in terms of organic, and the rest was bailiwick. Greg Burns | Analyst at Sidoti & Company: All right, great. Thank you. Operator | Conference Operator: No problem. The next question comes from the line of Victor Santiago with TESOL. Please go ahead. Victor Santiago | Analyst at TESOL: Good afternoon. This is Victor on for Matt Sheeran. Thanks for taking my question. Maybe real quick, just to follow up on the Ballywick acquisition, how should we think about the OpEx impact kind of going forward? It looks like it ticked up a little bit in the quarter with just over a month of ownership, so hoping to get some color there. Mark Marin | CEO and President: Yeah, Victor, it's Mark. I would expect that to uptick in Q3 because you'll have the full quarter of headcount as well as acquisition-related expenses, so I would expect that to uptick in Q3 for sure. Victor Santiago | Analyst at TESOL: Got it. And on gross margin, it looks like kind of backing into your guide, it looks like gross margin should take kind of a little bit of a sequential drop down over the next two quarters. And it looks like you should see some sequential product sales as well. So is that kind of the right way to think about gross margin, maybe the impact of more hardware kind of weighing down what you saw in Q2 from services? Mark Marin | CEO and President: Yeah, I think that's probably fair, Victor. If you look at the gross margins, we were up 410 basis points, so it was a pretty big swing, if you will, on this quarter. I would think it's safe to say, based on the guidance, that both product sales and services would be up in the second half, and the margins would be a little bit tighter than what it was this quarter. Victor Santiago | Analyst at TESOL: Great, thanks. That's all I had. Mark Marin | CEO and President: All right. Thanks, Victor. Operator | Conference Operator: The last question comes from the line of Maggie Nolan with William Baer. Please go ahead. Kate Kronstein | Analyst: Hi, everyone. Thanks for taking my question. It's Kate Kronstein. I'm from Maggie. Can you guys talk about what assumptions you've made around the MACRO in the updated outlook and just provide a little bit more detail there? Mark Marin | CEO and President: So, okay. Hey, Kate. It's Mark here. How are you? So, I would think MACRO, we'd expect some hardware challenges next quarter made in Q3, and then it would expect it to pick up. The other thing is we, for a third quarter, we had a tough compare for our finance. So I'm trying to work through both the quarter and the year. The wild card is the gross to net, which had a big, big effect this quarter. I would think when you think about some of the things as it relates to election and stuff, I think it's a little bit early on that in terms of the tariffs and how that may affect things. In the past, we've been able to pass that on to customers. You know, interest rates, if they're going to be affected or not, could improve buying power and, you know, improve growth, if you will. Trying to think of what else as it relates to that. I think that's most of it, Kate. Anything I missed or? Yeah. AI spending, you know, right now, Kate, it's a headwind. It's an exciting time on AI. We continue to expand our capabilities in that space. We just built out an AI briefing center. Uh, but I think it's real early innings there and over time we'd expect to see some upside there. Kate Kronstein | Analyst: Okay, great. Thank you, Mark. And then just 1 more question for me. Is there any early client feedback that you've received on the value acquisition that you can share? Mark Marin | CEO and President: I personally haven't heard anything I can tell you internally. Everybody's excited about the team that we picked up. They, we feel like they're very at the management level. Very professional. The offerings and the customer base that they have is, uh. pretty significant, so we feel good about everything that we've heard. There's been some deals that they've brought forward that Darren and Elaine have been involved in in terms of working through the process, but so far it's been nothing but positive related to bailiwick. Kate Kronstein | Analyst: Okay. Great to hear. Thank you. Mark Marin | CEO and President: All right. Thanks, Kate. Operator | Conference Operator: That concludes our Q&A session. I will now turn the conference back over to Mark Marin. CEO for closing remarks. Mark Marin | CEO and President: Thank you. Thank you everyone for joining us today. We appreciate you taking the time to listen to our earnings call. I'd like to make an early announcement to wish everybody a happy and healthy holiday season as well. Thanks for joining us and we look forward to speaking with you in February. Enjoy the holidays. Operator | Conference Operator: Ladies and gentlemen, that concludes today's call. Thank you all for joining. You may now disconnect. jsPDF 3.0.3 D:20260606090355-00'00'